Best Remote Desktop Software AnyDesk or TeamViewer?

Remote desktop access programs help users work on a computer through another one. Such programs can be extremely helpful for mutual work between people, technical support, and various help and tutorials. Basically, desktop sharing programs are perfect for all sorts of situations when a person can’t physically be next to a PC but needs to access one.

AnyDesk


AnyDesk is an easy-to-use and super compact remote desktop software. The process of use starts with downloading a portable file that you can immediately run to share a desktop. To share a desktop, another AnyDesk user should enter your PC’s ID (AnyDesk-Address). As soon as you receive a request for connection, you can accept or reject it.

As soon as the session is started, users can share mouse and keyboard control, take screenshot of the controlled desktop, and synchronize clipboard. A chat feature is supported by AnyDesk as well as file exchanging. It’s possible to protect the machine from unattended access with a password. It is quite convenient was that this remote desktop sharing software recognizes the monitors of a PC while connected, and each monitor is opened in a new tab inside of the program’s window.
  • AnyDesk works with Linux, macOS, Windows 10, Windows 8, Windows 7, and Windows XP operating systems.
  • Clipboard contents can be synced across the host and client computer. 
  • AnyDesk run in portable mode by default but you can install it like a regular program if you like. During an active remote connection, various settings are easily accessible from the menu bar.
  • AnyDesk can alter the connection to create the best possible video quality, speed, or balance between the two.
  • Other settings are also customizable like showing the remote cursor, transmitting sound, disabling control for view-only, turning off clipboard syncing, blocking the other user's input, and taking a screenshot. 
  • Files can be transferred with AnyDesk by copying them to the clipboard and then pasting them to the remote computer. Connection shortcuts can be saved to the Desktop for quick access. 
  • Control can be switched between sides during a session. All keyboard shortcuts can be sent to a remote computer, even Ctrl-Alt-Del. 
  • The user account image in Windows will display as your identification when requesting to connect to another computer.
  • A list of past connections display along the bottom of AnyDesk to make opening old connections really easy.

Advantages


  • Supports unattended access
  • Clean and uncluttered interface
  • Small download size (just over 1 MB)
  • Connection IDs are easy to remember
  • Supports file transfers
  • Includes text chat capabilities
  • Supports sending keyboard shortcuts
  • Portable option available

DisAdvantages

  1. Only works on Windows: No mac OS, ios, or android clients yet.
  2. If the end-user doesn't run the client as administrator, you can't access system features that require UAC elevation (you will have to tell the user, "hit okay, now click this, now click that" when you're in control panel, administrative tools, etc).
  3. A little heavy on CPU usage. To redraw and render, compress, and transmit the screen as well as it does, it seems to use more CPU power than Teamviewer or others. However, since our fleet is now all Intel Core i5 or newer, it's a non-issue for us. Might be for people connecting with older computers.

How AnyDesk Works

Similar to other remote desktop programs, like TeamViewer and Remote Utilities, AnyDesk uses an ID number to make establishing a connection easy. If you install AnyDesk instead of just run it portably, you'll be given an AnyDesk-ID, which is created automatically and based on the name of the computer (like myPC@ad) instead of on numbers.

When both the host and client computer are running AnyDesk, they can share the AnyDesk-Address with the other and enter it in the "Remote Desk" part of the program to start the connection. The computer that's sharing their address will be the one the other computer will control.

Set up a password in the settings to enable unattended access. You can also define the permissions remote users are given when they connect to you. Permissions allow them to view the monitor, hear the sound of the computer, control the keyboard and mouse, access the clipboard, and lock the user's keyboard and mouse input.

**The file transfer ability in AnyDesk is unlike most other remote access software in that you must copy the files to the clipboard and then paste them onto the remote computer's screen to make the transfer. Because there isn't a dedicated file transfer window, you can't view the progress or pause/cancel the transmission.**

TeamViewer

TeamViewer is my favorite free remote access program. It's filled with features you don't normally find in similar products, is very easy to use, and works on pretty much any device.

TeamViewer is available for Windows 10, 8, 7, Vista, XP, and 2000, as well as Windows Home Server, Windows Server 2012, 2008, 2003, and 2000. TeamViewer can also run on Mac and Linux operating systems, plus Android, BlackBerry, Windows Phone, iOS mobile devices, and Chrome OS.

You can remotely reboot a computer into Safe Mode and then automatically reconnect with TeamViewer. No router configurations are necessary to setup TeamViewer. A remote installation of TeamViewer can be updated with ease, Remote sessions can be recorded to a video file so you can easily review it later.

TeamViewer can share a single application window or the entire desktop with another user. Files, images, text, folders, and screenshots can be transferred to and from two computers using either the file transfer tool in TeamViewer or the regular clipboard function. 

Files can also be transferred through TeamViewer directly from online storage services like Google Drive, OneDrive, and Box. A whiteboard lets you draw and highlight objects on a remote screen. A remote system information tool is included to easily see the basic hardware, OS, and network information of the computer you're connected to. TeamViewer can be used as a portable program for quick access or installed to always accept remote connections.

Advantages

  • Completely free to use
  • Supports chat (text, video, and voice over IP)
  • Remote printing is allowed, Supports Wake-on-LAN (WOL)
  • Can start and join meetings
  • No port forwarding configurations are necessary
  • Spontaneous support, Works with multiple monitors
  • Can control a remote computer through the desktop program, a mobile device, or an Internet browser.

DisAdvantages

  • Can not be used for free in commercial settings.

How TeamViewer Works

TeamViewer has a couple different downloads you can use to access a remote computer, but they both work nearly the same. You would choose one over the other based on your needs. Each TeamViewer install will give out a unique 9 digit ID number that's tied to that computer. It actually never changes even if you update or reinstall TeamViewer. It's this ID number you'll share with another TeamViewer user so they can access your computer.

All-In-One is the name of the full version of TeamViewer. It's absolutely free and is the program you need to install if you wish to set up a computer for constant remote access so you can always make a connection when you're away from it, otherwise known as unattended access. 

You can log into your TeamViewer account in the All-In-One program so you can easily keep track of the remote computers you have access to. For instant, spontaneous support, you can use the program called QuickSupport. This version of TeamViewer is portable, so you can run it quickly and immediately capture the ID number so you can share it with someone else.

If you're helping out a friend or family member, the easiest solution would be for them to install the QuickSupport program. When they launch it, they'll be shown an ID number and password that they must share with you. You can connect to the QuickSupport computer with either the All-In-One program or the QuickSupport version - they both allow remote connections to be established.

So you can actually install both  the portable version and still make a solid connection with each other, which would result in the quickest method of remote access for both parties. If you're looking to set up unattended access to connect to your own computer when away, you just need to setup a master password in TeamViewer that never changes. Once that's completed, you just have to sign on to your account from a browser, mobile device, or computer with TeamViewer installed to make the connection.

I haven't seen anybody talking about AnyDesk in /r/computertechs, and there's only been a few mentions of it over in /r/sysadmin.

**It may not quite be the TeamViewer killer just yet, but this software is well on its way.**


Comments

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    Only works on Windows: No mac OS, ios, or android clients yet..."

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